Westtro
Client Baltic Heat
Industry Industrial heat treatment
Location Liepāja, LV
Scope Website
Languages EN / LV / LT / ET
Case study // B2B trust from zero

Trust for industrial clients, built before the first completed project

Baltic Heat is a new, independent heat-treatment service provider in Liepāja, working with the energy, oil/gas, and manufacturing industries across Europe. The website had to convince industrial clients of its safety and precision — at a moment when the stats section honestly showed nothing but zeros.

The website was developed by Westtro.

5 SERVICE TYPES / 4 LANGUAGES
BALTIC HEAT // LIEPĀJA, LV
01 // Context

Heat treatment that protects pipelines and pressure vessels

Baltic Heat is a new, independent heat-treatment service provider founded in Liepāja. The team specializes in preheating, post-weld heat treatment (PWHT), and furnace treatment for welded and fabricated components in the energy, oil/gas, and manufacturing industries — pipelines, pressure vessels, steam piping, boilers, and steel structures. Services are available both on-site across Europe and in their own equipped workshop in Liepāja.

01
Preheating
Controlled heating before welding.
02
PWHT
Post-weld stress relief.
03
Workshop furnace
Precise treatment in the Liepāja workshop.
04
Equipment rental
Calibrated equipment for businesses.
05
Technician hire
Certified specialists on-site.
02 // The Challenge

How do you look trustworthy when the stats show zeros

For industrial clients — power plants, oil refineries, manufacturing facilities — a heat-treatment mistake isn't cosmetic; it can mean a failed pipeline or boiler. They're trusting a company with safety before they even ask about price. And Baltic Heat's problem was direct: in the stats section where other companies show years in business and projects completed, Baltic Heat could honestly show only zeros — a new company with no history.

The website had to prove trustworthiness not with numbers from the past, but with visible competence right now: the team's experience, compliance with standards (ASME, EN, AWS), and a clear, flexible service model that demonstrates professionalism even before the first completed project.

03 // The Solution

Honest zeros, surrounded by visible competence

Westtro built the Baltic Heat website to shift trust from "how long have we worked" to "how precisely do we work." The stats bar honestly shows zeros — no pretending — but right below it follows a numbered, detailed breakdown of five service lines, split into "Core Services" and "Support Services" categories, and a "Why clients choose us" section that highlights experienced specialists, Europe-wide coverage, and a flexible collaboration model — instead of relying on a history that doesn't exist yet.

Baltic Heat logotips Website developed by Westtro
04 // Trust Signals

Why clients choose Baltic Heat

01

Europe-wide coverage

Based in Latvia, working wherever the client needs — with fast on-site dispatch and setup.

02

Experienced specialists

Industry-trained technicians who understand critical-use cases and meet the major heat-treatment standards.

03

Flexible collaboration models

Full service, technician support, or equipment rental — we adapt to the client's workflow.

05 // By the Numbers

The work, in numbers

The real service structure and coverage, as shown on the Baltic Heat website itself.

5 Service types

From preheating to technician hire.

4 Languages

EN, LV, LT, ET — coverage across the Baltics.

3 Compliance standards

ASME, EN, and AWS heat-treatment standards.

2 Offices in Liepāja

Rīgas iela 8-16 and Brīvības iela 111.

Index // Ledger

Other Transformations

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balticheatlv.com — live. This case study was prepared by researching the Baltic Heat website and service structure.